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Frequently
Asked
Questions
Do you have a question you'd like to ask me? If so see if you can
find it here, if you still can't find the answer to your question
EMAIL ME.
I'D LIKE TO TRY THE SOAP BEFORE I DECIDE TO BUY ANY, DO YOU GIVE FREE SAMPLES?
WHAT DOES THE FREE SAMPLE LOOK LIKE?
HOW LONG WILL IT TAKE FOR MY SOAPS TO BE SENT TO ME?
I
ALREADY BOUGHT SOAPS AND LOVED THEM! HOW CAN I HELP GET THE WORD OUT ABOUT
THESE SOAPS?!?
ITS BEEN
OVER A MONTH AND I STILL HAVEN'T RECEIVED MY SOAPS, WHAT DO I
DO?
I RECEIVED
MY SOAPS BUT SOME (or all) OF THEM WERE DAMAGED DURING SHIPPING, WHAT CAN
I DO ABOUT THIS??
HOW DO
I GET MY DAMAGED ITEM REPLACED?
DO YOU
EVER GIVE DISCOUNTS OR HAVE SPECIAL OFFERS?
WHAT SOAPS WOULD YOU RECOMMEND I BUY?
I'M LOOKING
TO BUY SOAPS IN A SPECIFIC SHAPE AND YOU DON'T HAVE IT, IS THERE ANY WAY
I CAN GET IT?
I'D LIKE TO TRY THE SOAP BEFORE I DECIDE TO BUY ANY, DO YOU GIVE FREE SAMPLES?
YeS I do give free samples! But because I'm trying to promote my site, you can only get a free sample if you help me out!. Oh its not that hard. You can do one of 2 things.
#1. LINK ME TO YOUR SITE: put a link to Traci's Sensational Soaps on your website (website must be active and have visitors) and leave it there for at least 2 weeks (after 2 weeks is up its your choice weather or not you want to leave my link there..although it would be greatly appreciated if you left it longer!).
#2. *AD* ME IN YOUR ZINE: If you run an online e-zine or an offline newsletter and will put my ad in your newsletter (even if only for one issue) in exchange for the free sample.
#3. PASS OUT CARDS: This is the one that ANYONE CAN DO...if you promise to pass out at least 15 [or more!] of my business cards (its really not hard to do and would be greatly appreciated)
WHAT DOES THE FREE SAMPLE LOOK LIKE?
I think the free samples are the most unique soaps! They're made from little bits of left over soap and all melted together, which means some look tye dyed, some are all one color, some have shimmer in them, some have beautiful unique smells..etc. No two free samples are alike. They're small circular shaped soaps (the same size as the mini soaps, aprox 1 inch diameter) VeRy Cute!
HOW LONG WILL IT TAKE FOR
MY SOAPS TO BE SENT TO ME?
Most orders are made and sent within 48 hours of receiving payment. If you
order a large amount of soaps then it could take up to 2 weeks for soaps
to be sent depending on the amount of other orders I have and how large your
order is.
I NEED MY SOAPS BY A CERTAIN DATE, HOW MANY WEEKS IN ADVANCE
CAN I ORDER SOAPS TO MAKE SURE THAT THEY ARRIVE ON TIME?
You can order soaps up to a 6 months in advance, however if your ordering
a large amount for your business or a special event its best to order within
2 months in advance to be sure that the soaps are fresh and nice looking
upon arrival, but be sure to leave enough time for transaction to be
made.
I ALREADY BOUGHT SOAPS AND LOVED THEM! HOW CAN I HELP
GET THE WORD OUT ABOUT THESE SOAPS?!?
It would be a huge help if you would pass out business cards to friends,
family, pen pals...etc. It would also help if you would email a link to anyone
you know.
ITS BEEN OVER A MONTH AND I STILL HAVEN'T RECEIVED
MY SOAPS, WHAT DO I DO?
Its very important that you
email me and let me
know so that we can figure out what has happened and then go from there.
I may not have received payment or your package may have been lost.
I RECEIVED MY SOAPS BUT SOME (or all) OF THEM WERE
DAMAGED DURING SHIPPING, WHAT CAN I DO ABOUT THIS??
Soaps are packaged very carefully using bubble wrap and other soft packaging
supplies. However if somehow you receive a badly damaged soap then you may
exchange the soap for a new one (given you follow the replacement instructions).
GO TO BACK TO
FAQ
HOW DO I GET MY DAMAGED ITEM REPLACED?
1. Email me right away and tell me exactly what is wrong with the soap (this
way we can figure out if the soap truely was damaged)
2. After we talk through email and figure out what the problem with the soap
is, send damaged item(s) back within 5 business days.
3. Your replacement will be sent within 5 business
days.
DO YOU EVER GIVE DISCOUNTS OR HAVE SPECIAL
OFFERS?
YES!!! Discounts are given to people who plan on using Traci's Sensational
Soaps for Gift Basket Businesses, themed parties, weddings, bridal
showers....pretty much anything that requires a larger order. Discounts are
also given to repeat customers. You should also check back as much as possible
for promotional offers. Like freebies and bonuses when you buy something.
I normally give freebies to all buyers who send prompt payment.
WHAT SOAPS WOULD YOU RECOMMEND I BUY?
While all the soaps look good. I recommend different soaps for different things. For example all of the soaps look beautiful unwrapped, but there are always those that do look much better wrapped.
**For Gift Baskets I would Recommend: Happy Little Frogs, Star Flowers, Double print hearts, bar soaps, guest soaps, color chunks, hypnotic swirl, sunflowers, fall leafs, 3-D checkers...etc.
**For weddings, bridal showers, baby showers and other nice events I would Recommend: Large Roses and double print hearts (they make wonderful party favors and table decorations)
**For anything else: I would recommend every soap on this website! They all look wonderful wether they're wrapped or unwrapped.
I'M LOOKING TO BUY SOAPS IN A SPECIFIC SHAPE AND YOU
DON'T HAVE IT, IS THERE ANY WAY I CAN GET IT?
Well, all you can do is email me (sensationalsoaps@aol.com) and ask. I am
always looking for suggestions and I'd love to know what type of soaps people
are looking for. If you are in desperate need for a soap in a certain shape,
I will do my best to find a mold for the shape of soap you'd like and make
your soaps (it may cost a little extra if I have to go out of my way to find
the mold).